Shipping policy
GENERAL SHIPPING INFORMATION:
Shipper: Canada Post and international affiliates
Please allow for 5 business days for your order to be received and processed.
Once your order is shipped, you will receive an email with the tracking details (if applicable) which you can use on Canada Post's website to track your order.
CANADA ORDERS:
Shipping Rates:
$10.95 flat CAD (Canada Post Expedited, tracked). Please note that there will be shipping delays with this option until Canada Post clears it's backlog.
FREE SHIPPING PROMOTION: On orders of $75.00 + CAD, apply this code at checkout FREESHIP75
USA ORDERS:
Shipping Rates:
$25.00 flat CAD - Canada Post + USPS Small Packet USA Air (tracked)
Note: Shipping rate includes US import duties applied now that the US has removed its de minimis exemption for Canadian shipments.
FREE SHIPPING PROMOTION: On orders of $99.00+ CAD, apply this code at checkout FREESHIPUSA.
INTERNATIONAL ORDERS:
Economy International: $25.00 flat CAD
* This service does not include a parcel tracking number
* Allow four to eight weeks delivery
* Delivered by Canada Post and international postal service affiliates
Tracked International: $50.00 flat CAD
* This service includes a parcel tracking number
* Allow four to eight weeks delivery
* Delivered by Canada Post and international postal service affiliates
SALES AND SHIPPING TERMS:
CANCELLATIONS & ORDER MODIFICATIONS: Once an order has been placed, we are unable to accept cancellations or modifications to an existing order, so please make your selections carefully.
GENERAL ORDER INQUIRIES: Should you have questions about an order, or if there was a shipping address error please get in touch with us as soon as possible at info@arvindas.com quoting your name and order number.
ORDER PROCESSING TIME: Please allow up to 5 business days for your order to be received and processed. Your credit card will be charged at the time of your transaction. Thereafter, once your order is shipped you will receive an email with the tracking details (if applicable) which you can use on Canada Post's website to track your order.